Terms and Conditions

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 ("IT ACT") AND RULES MADE THEREUNDER, INCLUDING AMENDMENTS RELATING TO ELECTRONIC RECORDS IN VARIOUS STATUTES. THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE CONSUMER PROTECTION (E-COMMERCE) RULES, 2020 AND CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND FARM FRESH BIOWORKS (Registered as FF Bioworks (India) Pvt. Ltd.).

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS" OR "T&C") CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE, MOBILE SITE, OR RELATED DIGITAL PLATFORMS ("PLATFORM"). BY ACCESSING, BROWSING, REGISTERING, OR PURCHASING PRODUCTS THROUGH THIS PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS.

The domain name and website are owned and operated by FF Bioworks (India) Pvt. Ltd., doing business as Farm Fresh Bioworks ("Company", "we", "our", or "us"), having its registered office in Bengaluru, Karnataka, India.

Farm Fresh Bioworks is a science-driven nutraceutical and wellness company focused on delivering clinically validated, plant-based wellness solutions developed through integrated farm-to-formulation processes.

Eligibility

Only persons competent to contract under the Indian Contract Act, 1872 are eligible to use this Platform and transact with us. Minors may use the Platform only under the supervision of a parent or legal guardian.

If you access or use the Platform on behalf of a company, organization, or any other entity, you represent that you are duly authorized to bind such entity to these Terms.

Modification of Terms

We reserve the right to update, revise, or modify these Terms at any time without prior notice. Updated Terms shall become effective immediately upon publication on the Platform. Continued use of the Platform following such changes constitutes your acceptance of the revised Terms.

Products and Usage

Product Usage

Our nutraceutical and wellness products are intended to support general wellness and nutrition. Products should be consumed strictly as per the usage instructions mentioned on the packaging or as advised by a healthcare professional.

Medical Disclaimer

The information provided on this Platform, including product descriptions, blogs, recommendations, consultations, and educational content, is intended solely for informational and wellness purposes and does not constitute medical advice, diagnosis, or treatment.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

If you are pregnant, nursing, taking medications, or have a medical condition, please consult your physician before using any product.

If any adverse reaction occurs, discontinue use immediately and seek medical attention.

Intellectual Property

All trademarks, logos, product names, content, graphics, formulations, designs, and materials displayed on the Platform are the exclusive intellectual property of Farm Fresh Bioworks or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially exploit any content without prior written permission from the Company.

User Accounts

You may create only one personal account on the Platform. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts found violating these Terms or engaging in fraudulent, abusive, or unlawful activities.

Pricing and Payments

All product prices displayed on the Platform are inclusive of applicable GST unless stated otherwise.

Payments may be made through: Credit/Debit Cards, UPI, Net Banking, Wallets and Cash on Delivery (where applicable).

We reserve the right to modify pricing, offers, and product availability without prior notice.

Shipping and Delivery

Orders are typically processed and shipped within standard business timelines. Estimated delivery timelines displayed on the Platform are indicative and may vary due to logistics or unforeseen circumstances.

For orders containing multiple products, deliveries may occur in separate shipments.

Limitation of Liability

To the maximum extent permitted under applicable law, Farm Fresh Bioworks shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the Platform
• Product misuse
• Delayed deliveries
• Technical interruptions
• Third-party service failures

All products and services are provided on an "as is" and "as available" basis.

Privacy

Your use of the Platform is also governed by our Privacy Policy available on the Platform. By using our services, you consent to the collection and processing of your information in accordance with our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of courts located in Bengaluru, Karnataka.

Contact Us

For customer support or queries related to orders, products, or these Terms:

Farm Fresh Bioworks Customer Support

Email: customercare@farmfreshbioworks.com

Website: www.farmfreshbioworks.com

Address: FF Bioworks (India) Pvt. Ltd., 23, 17th Main Rd, HAL 2nd Stage, Bengaluru, Karnataka 560008